Terms and conditions

Payment details

Payment should be made by bank transfer to:
Account name: CMSAUK LTD
Sort code: 09-01-29
Account No: 20587345
Ref: Child’s Full Name

We are able to accept childcare vouchers.

Payment must be received at least 1 week before the start of the course/camp.

Alternatively payment can be made in person via debit or credit card, Apple pay or Android pay. Please note these are all subject to a 1.75% handling fee.

Clothing

Please make sure your child has the appropriate clothing to hand along with a bottle of water, correct footwear and, for football, shin pads.

General

Adults: You play at your own risk. If you are unsure or have any concerns about your fitness to play, please speak to a member of the coaching team who will be happy to advise if you are safe to play. You are responsible adults and it is your final decision if you decide to play however CMSAUK LTD will not be responsible or liable for any injury or health issues as a result of disregarding the advice of the coaching team.
Netball is a physical sport where – at times – there is inevitable contact between players. If you are pregnant, you must seek permission from your Doctor/GP that you are fit to play and provide written confirmation to the coaching team for their records.

Safety Risk/Inclement Weather

Where the location is outdoors and it rains, please make sure your child has the appropriate clothing to hand, along with a bottle of water, shin pads (where necessary) and correct footwear.
The safety and wellbeing of your children is our paramount priority and therefore if the session is cancelled due to it being deemed unsafe to play or due to inclement weather, no refund will be given. The decision of the CMSAUK coaching team will be final.

Food & Drink

Children may bring a mid-morning snack (must be nut and sesame free) to camps.  Children should bring a bottle of water.

First Aid & Medical Conditions

I consent to application of plasters and antiseptic creams for minor injuries and/or any emergency medical treatment necessary for my child.

I confirm that I have filled in any medical details when booking and that my child will bring any medical equipment that he or she requires e.g. inhaler.

Photos

I consent to photos being taken of my child strictly for marketing and advertising purposes on a no names basis.

If you would not like your child to be included in photos, please email us.

Payment

Your place is not reserved until payment is received.

Duke of Edinburgh (DofE)

Participating in these activities may count towards your Duke of Edinburgh’s Award Physical Section, please check with your DofE Leader for applicability before booking/attending.   For more information please visit www.dofe.org/do/basicinformation.

Unaccompanied Children

CMSAUK LTD and its staff cannot accept any responsibility for unaccompanied children before drop off and after pick up times.

Refunds

No refunds are given except in the following instances:

Children: In the instance that a coaching session is cancelled by the coaching team, a session credit will be issued against the term fees for the following term. In the case that a child leaves the club for any reason at the end of that terms session, a refund will be given by CMSAUK LTD for the cancelled session unless in the unfortunate instance, the child has been expelled in which case, no refund will be issued.

Adults: If an adult leaves their group of their own accord and has surplus session credits, no refund will be normally given. However, if the adult leaves their group due to an illness that prevents them playing netball in the long term, or, has a physical injury which prevents them from playing netball in the long term, then at the company’s discretion, a refund will be made provided a letter from their respective doctor/consultant has been submitted to the coaching team.

Adult Netball Credits

CMSAUK strive to promote equal and flexible opportunities for those that want to play and enjoy their netball experience. Adult netball credits (session credits) will be redeemed against attendance and can be held in the event of non-attendance.

Session credits will expire 6 months from the date of payment and are not transferrable between participants.

Please note: Once you have confirmed that you can play in a session, any cancellations/pullouts must be made at least 2 hours prior to that days session (to clarify – session commences 8pm, therefore the cancellation/pullout must be made before 6pm).
If the cancellation/pullout is made within the 2 hour window, unfortunately your session credit will be deducted. This measure will ensure that once numbers are confirmed, the group netball dynamics for all participants are adhered to, so that the group runs smoothly.

It is your responsibility to ensure that you have enough session credits to play. Regrettably, CMSAUK cannot allow you to play unless you are in credit to keep it fair to everyone as well as to continue to play under our company banner. We are very approachable and we are here for your enjoyment. If you have any problems, please do not hesitate to contact us in strict confidence.

This will hopefully promote a better experience for all. CMSAUK reserve the right to use their absolute discretion with regard to the above.

Valuables

We cannot be held responsible for loss or damage to personal items, so we recommend that valuables are left at home.

Behaviour Policy

We want every everyone to enjoy themselves, have high self-esteem, respect and care for others and feel safe. Behaviour and safety are central to all we do at CMSAUK LTD.

Children: We encourage children to be caring, responsible, co-operative and polite, and we are committed to creating an atmosphere and environment where all children are offered the best chance to develop and succeed.
There will be rewards for certain children who we feel have been the best behaved, most improved and the player that we feel merits a coach’s award in that particular session. The child will be able to take home the award and must return the award back for the next session as it spoils the chance for another child to receive these awards, if it is not returned.
However, there are times where a child doesn’t follow the guidelines of good behaviour, and sanctions are sometimes necessary to help them.
Sanctions include but are not limited to: a verbal warning, time out (for repeated bad behaviour), exclusion from the lesson, meeting with the child’s parent/guardian, suspension from club activities and in extreme cases expulsion.

Adults: CMSAUK unconditionally reserve the right to cease working with any adult(s) that behave in a disruptive, disrespectful manner causing distress to CMSAUK staff which results in an unsafe environment for others and fellow netballers. This includes ignoring safety advice from CMSAUK staff and/or fellow netballers . In this case, session credits will not be refunded. 

Other Issues

I confirm that I will let the coaching team know of any other issues (emotional or physical) that could affect my child’s progress.

The child’s Parent/Guardian is required to inform CMSAUK LTD, should there be any change of contact details or medical information previously submitted.